Question 1

Whirlpool washer dryer not spinning at the end?

Accepted Answer

If the machine is approximately 5 years old or so it will probably need the motors carbon brushes replaced.

The motors speed control unit or Control PCB may have a fault and need to be repaired or replaced. Call now for service!

Question 2

Why wont indesit integrated washer dryer complete the dry cycle?

Accepted Answer

If its not heating the clothes for some reason the cycle will not finish correctly. This may be due to a thermostatic fault or heater problem!

If its an older model the air circulation chamber may be clogged with fluff and need cleaning. This would need a technician to sort out as space inside the machine is tight.

The machines drum may not be turning fully indicating its need for a motor servicing.

Question 3

Our Tricity bendix washer dryer lights are flashing but wont work?

Accepted Answer

Flashing lights are this machines way of indicating a fault. Many machines will flash a number of times to point to the fault area. Others will flash specific lights and others will offer an error code on a display screen. See if the door locks when you try to start the machine and if it does not that part may be the cause. A techncian will be needed to identify & repair this in most cases.

Question 4

My Hoover Tumble dryer wont turn?

Accepted Answer

Probably the most common reason for this would be a motor capacitor failure. When this is replaced the machine will typically get going again straight away. In this type a professional is needed as access to this part is not easy.

Another reason may be an electronic problem, broken drive belt, pulley wheel or motor issue. Most problems can be repaired at reasonable cost.

Question 5

Why is my Zanussi Tumble Dryer noisy?

Accepted Answer

If its an older model, the bearings at front or back of the machine may be worn down from use. If its a newer dryer something may have got stuck in its fan or plastic skids may be broken. A technician would be able to repair either of these faults.

Question 6

What areas do you cover?

Accepted Answer

We cover most counties including all of Dublin, Kildare, Meath, West Meath, Offaly, Cork, Tipperary, Waterford, Kilkenny, Wexford, Laois, Wicklow, Clare, Galway, Kerry, Carlow, Sligo, Roscommon.

Question 7

Samsung american fridge 7 year old shutdown and beeping

Accepted Answer

Electronic faults may be suspected here or it could be caused by a system failure. Generally, servicing these with replacement sensors and defrost elements get them back up and running successfully for numerous years to come. Much depends of whats actually wrong!

Question 8

Our Whirlpool 10 year old American fridge is not cooling anymore?

Accepted Answer

Thermostatic faults here could be the source of the fault however other problems with Sensors, Relays or fan motors iced up could cause poor or no flow of the cold air around the unit. Try defrost your the entire machine for a day and if its still not chilling after call a professional. This should be a vaible repair.

Question 9

The Freezer has started to thaw out on our Beko American Fridge Freezer.

Accepted Answer

Temperature problems with your freezer may be the result of a part failure such as its sensor, defrost element or electronic board fault. It may need a servicing or have a motor/ compressor issue. Best to call the experts. Same day next day service is typical.

Question 10

No heat coming from my dishwasher?

Accepted Answer

When your dishwasher fails to heat its not always the element which has failed. Thermostatic, wiring damage and electronic board faults can also be responsible. Best to call a professional to deal with this as tracing the cause is the first thing to do here.

Question 11

My Dishwasher constantly drains even with the door open?

Accepted Answer

This is typically caused by an anti flood device which has engaged due to a small leak in the floor of the dishwasher. Try pull the machine out and tilt up gently and watch water dribble out to a waiting towel to mop it up. Turn the machine on again and it should start, however if the leak is still present the fault may occur. Also, many machines will offer an error code when the problem starts to tell you whats going on. Checking your manual will guide you. Leaks mostly will need a techncian and may need the damaged part repleced.

Question 12

Why does my dishwasher not drain the water?

Accepted Answer

Remove the filtration system at the bottom under the lower tray and check for blockages as occasionally this area can become blocked causing the machine to fail to drain.

This may be caused by a pump failure especially if its an older model or can be a result of heavy limescale deposits. A technician should be called for this repair.

Sometimes a simple hose kinking problem may be the cause.

Question 13

My electrics trip the switch when i turn on the oven?

Accepted Answer

The oven element may have blown and would need replacement however there are a few other reasons this may happen such as a wiring fault or other electric part, so best to call an expert in.

Question 14

The oven temperature is burning my roast?

Accepted Answer

This sounds like a thermostatic fault. The regulator/ thermostat may have failed and is not keeping the cabinet temperature at its required setting. This part needs to be replaced.

Question 15

Why won't my oven door wont close?

Accepted Answer

If the door does not look level, its not likely to close properly due to a damaged hinge or if the clasp on the door is not meeting the opening on the body of the oven. Adjustment may be possible but likely a new door hinge or door clasp will be needed. A technician is best suited to fitting these as they can be tricky.

Question 16

Why is my washing machine shaking?

Accepted Answer

If the drum system is not itself damaged then you may be overloading the machine with clothes. When the drum spins fast at the end of a wash cycle, the laundry load needs to disperse evenly around the stainless drum and if theres too much in there it will have the shaking effect. Washing machines also have suspension systems that; much like a car, absorb the shock of the drums movement. An older, worn machine may have a problem with its suspension which also could be the cause of excessive vibration!

Question 17

The door seal on my washer dryer has a hole in it and its leaking; is it easy to put on?

Accepted Answer

These can be tricky at best to fit as there is a knack to it in most cases and the door seal dryer vent has to be connected to the dryer portion of the machine whilst fitting. Not too easy to fit.

Question 18

Why does my washer dryer not start, it just beeps?

Accepted Answer

Modern machines typically beep and flash lights or show an error code on the display screen to indicate that there is a problem. The error code will lead a technician to the source of the fault. Beeps & lights flashing may happen in a sequence again to indicate where the issue stems from! Call an expert for this.

Question 19

Can you provide an invoice for my Landlord?

Accepted Answer

Yes, we will email your landlord with full details of the job on the same day as completion of the work and can arrange payment as well.

Question 20

Do you install new appliances?

Accepted Answer

Yes, we have a dedicated installation team who can deliver, unpack and install as well as carry out a full function test of you new appliance. All packaging and old appliances will be removed for recycling. Integrated refrigeration and dishwashers do take a little longer to install however.

Question 21

Why is there water at the bottom of my fridge?

Accepted Answer

The drain hole at the rear wall of the appliance may be blocked. You can clear any food particles by using a pipe cleaner or drinking straw to clear the debris. Pour a small glass size of warm water with sterilizer to follow.

Question 22

Why is there a smell in my fridge?

Accepted Answer

Generally, its caused by some form of unsealed food, spilt liquid on glass shelves or in door seals and sometimes a drainage hole may be clogged which in time becomes smelly; so a thorough cleaning with hot soapy water and some bicarbonate of soda will do the trick.

Question 23

Can i pay by Bank transfer ?

Accepted Answer

Yes we can offer you our bank account details for payment online or for lodgement at your convenience.

Question 24

Can i pay by Paypal ?

Accepted Answer

Yes payment is easy by Paypal and if you click this link it from a smart device and it will take you right to where you need to be?

paypal.me/Servizmagic

Question 25

Do you take credit cards?

Accepted Answer

Yes we can take all major credit and debit cards and payment can also be made through our website www.servizmagic.com.

Question 26

Why is my fridge leaking water?

Accepted Answer

Leaks can occur if the fridges drain pipe gets clogged causing condensing water to gather on the floor of the fridge and may spill out. It can be cleaned with a small wire brush or pipe cleaner to solve this. If its an american/ side by side doors type; it may have a problem with its water dispenser mechanism, hosepipe or water supply at its source/valve. Trace the origin of the leak to locate the source of the problem. It may need a part if its a damaged hose or valve they can be replaced.

Question 27

Do you supply & fit cooker hoods?

Accepted Answer

Yes, we offer a comprehensive selection of cooker hoods/ extractor fans and install them properly too! All types and shapes. All we need is to know the size of the space its to go into and we can install and test it. You can also send us a pic of where its to go to fix@servizmagic.com or whatsapp to 0876154234. Any old hood will be removed too. Dublin, Leinster, Ireland Cooker Hoods.

Question 28

Do you work over the weekend?

Accepted Answer

Yes we do work weekends, hoildays and after hours. In Dublin we repair appliances on both Saturday and Sunday too and at no extra charge! Countrywide; most technicians do take Sundays off but there are some exceptions! We aim to provide a thorough and comprehensive a service as possible.

Question 29

Do you have a callout charge?

Accepted Answer

We dont charge for calling out if any repairs are completed, but we do have a standard estimate/labour fee of €80 for the technicians visit and to give you a repair price. Most repairs are completed at very reasonable cost however, so it doesnt crop up much!

Question 30

Are parts expensive for my washing machine repair?

Accepted Answer

Of course it depends on what part is needed; a new motor or program timer will set you back but a drive belt or filter would be cheap enough. All parts enquiries are crossed checked with multiple suppliers to give the best value.

Question 31

Why is my Ovens fan not turning?

Accepted Answer

This may be a problem with fan motor or perhaps the fan itself is making contact with the cover plate. Its sometimes is caused by a damaged oven element. Its best not to use the oven without the fan working so a technician will be needed.

Question 32

My oven door is hanging off!

Accepted Answer

A damaged Oven door hinge is the likely contender for this fault. Replacement hinges needed.

Question 33

My Tumble Dryer is not heating?

Accepted Answer

Many Tumble dryers have a thermostatic reset switch which if engaged just needs its switch to be pushed and that will fix the problem. If your machine does not have this, then either the thermostat or heating element are the likely suspects and may need replacement.

Question 34

My Washing Machine door will not open?

Accepted Answer

If your machine has not drained or has stopped for some reason the door will stay locked as a preventative measure to avoid a leak, however its also possible that the locking device itself is faulty and may need repair or replacement. Firstly, assess whether there is still water inside the machine and if not then try turning machine off for 5 minutes as the electronic lock will need a few minutes to open. If it still refuses to open call a technician who can repair this.

Question 35

My Washing Machine is not heating the water.

Accepted Answer

If you live in a hard water area or your machine is getting on in age it may need its heating element or thermostat replaced. Sometimes its a simple wiring fault or PCB issue. Best to call the experts who will fix this.

Question 36

Should I clean the condensor unit in my Tumble dryer?

Accepted Answer

Yes, its best to clean it out thoroughly after every dozen cycles or so depending on how busy is to make sure it does not get overfull with link and fluff which gather clogging it. If heavily clogged the dryer will not work correctly. Simply use a shower head or hose to wash it through to ensure you can see light whenyou look through it.

Question 37

How do i drain my washing machine?

Accepted Answer

Use the filter/ cointrap, typically located at the bottom corner of the machine behind an outer door. Unscrew the filter having first put down a towel to mop up any excess water which 'will' come out. If the drum is full of water the machine will need to be pulled out a bit and tilted back to ensure all the water does not end up on the floor or take the machine out of position and lower the drain hose at the back into a basin and gravity will allow the water to flow until empty. If theres a blockage visible such as a coin, sock or hair bobbin remove it and screw in the filter fully. Then turn the machine onto a drain or spin cycle to test if the pump is working freely again. If this doesnt solve it you may need a technician to repair.

Question 38

Can your service technician call me before coming out?

Accepted Answer

Yes we can call you 30 minutes before coming to your home so your not stuck waiting for us.

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